Recently many of the iOS users have came across a Bug that causes iPhone to reboot when certain text is received. Apple launches a document offers a simple series of steps that will allow users to re-open the Messages app after being hit by the bug, and notes that a fix will be made available in a future software update, as previously promised.
In case you have missed it then you can know more on our previous blog. The Bug was discovered by users on Reddit who found that sending a string of symbols and Arabic characters via text to a person’s iPhone would cause the Messages app to crash, and Reboot.
its discovery led many users to send the text string to their friends and others as a prank, crashing their iPhones in the process. Unfortunately, even after the phone reboots, users would then find that they couldn’t re-open their Messages app – it would continue to crash until certain steps were taken.
The new support document published on Thursday details the steps users need to take to get their Messages app working again, but this does not protect their phones from being affected by the bug in the future. A simple solution would be to turn off message notifications until Apple’s software update arrives.
Apple’s instructions are as follows:
- Ask Siri to “read unread messages.”
- Use Siri to reply to the malicious message. After you reply, you’ll be able to open Messages again.
- In Messages, swipe left to delete the entire thread. Or tap and hold the malicious message, tap More, and delete the message from the thread.
Apple has still not said when the software update with the permanent fix will be released.